Our team

Laurence Smith

Laurence is the Director of Financial Services Analytics. He leads the development of Risilience’s financial services models and digital twin models.

Laurence’s most recent employment was at Lloyds Banking Group where he had several roles in the past 15 years including: credit risk modelling of mortgages impairment; probability of default modelling for corporates, universities, housing associations, sovereigns and project finance; pricing of personal products; and profitability analysis. Prior to that Laurence worked for Aviva pricing motor insurance and for a small economics consultancy.

Yee Voong

Yee is Office Manager at Risilience whose main focus is to streamline and optimize the physical workspace for better efficiency. To foster a positive workplace culture by recognizing accomplishments, offering growth opportunities, and providing a platform for open feedback. She is also the Executive Assistant to the CEO, managing the C-Suite’s calendar and scheduled meetings, engagements, conferences and business trips.

Before joining Risilience, Yee spent time at Queens’ College, University of Cambridge as Executive Assistant in the Alumni Department and before that spent 8 years at British Airways as Executive Assistant to the Director of Aircraft Engineering.

Robert Hardie

Rob is a Senior Solutions Specialist.

Rob has a background in the physical and social sciences and holds a PhD in public-private partnerships in carbon sequestration projects, which focused on the oil and gas industry in Nigeria. Prior to working at Risilience, he led a regional sustainability programme at the University at Sheffield, creating and sourcing funding for cross-sector sustainability projects in the South Yorkshire region.

Rob also holds a MSc in Environmental Change and International Development from the University of Sheffield and BSc in Physical Geography from Newcastle University.

Ann Yu

Ann joined Risilience in May 2024 as a Client Implementation Specialists working closely with the client solutions team supporting clients as they onboard and become active users of Risilience products. Ann’s role act as the primary contact on the implementation and support of Risilience’s clients. She is responsible for delivering business solutions and the implementation projects, which includes configuring and customizing the Risilience models to match client specifications.

Prior to Risilience, Ann worked as a management consultant at Deloitte, specializing in the delivery of sustainability technology strategy and transformation projects. Ann is experienced in helping clients across financial services, private, and public sectors. She has delivered major carbon impact reporting projects, quantifying carbon emissions reductions from data center decommissioning, redesigning carbon credit registries for carbon credit NGOs as well as optimizing tech op models to deliver efficiencies across client organizations.

Ann holds an integrated master’s in civil and environmental engineering from the University of Edinburgh. Outside of work, Ann enjoys art, music, and exploring different cultures across the world.

Jack Spencer

Jack is a lead climate modeller in the Environmental Analytics team, where he develops economic projections of the shifting supply and demand for products under different scenarios of climate transition.

His academic and professional background is in economics, relating to the intersection between economic models and climate-related themes. Over the past 5 years or so, he has worked as an economic consultant, generally delivering quantitative modelling services for the European Commission (mainly, DG Clima, DG Regio, DG INTPA and DG EcFin). Prior to this, he studied at Edinburgh, Groningen and Southampton.

Natalie Doyle

Natalie serves as a Client Support Analyst at Risilience, where she focuses on providing high-quality support to our customers. Her role involves resolving customer queries, recommending solutions, and guiding clients to achieve successful outcomes. Natalie’s strong communication skills help her explain complex issues to a diverse customer base, including major blue-chip companies. Reporting to the Head of Client Success, she works closely with the Client Success, Implementation, and Product teams to enhance the overall customer experience.

Her key responsibilities include taking ownership of customer issues and resolving them promptly, creating knowledge-base articles for client self-service, and assisting with implementation and data manipulation. Natalie also tests and analyzes platform changes and conducts research to support various teams within the organization. Her efforts contribute to increasing customer satisfaction and improving client interaction processes.

In her personal life, Natalie is an avid traveler and enjoys exploring new cultures and cuisines. She has a keen interest in sustainability and environmental studies, often volunteering for local green initiatives.