Advisory and support
We may be a technology provider but people are at the heart of Risilience. The challenges businesses face are complex, which is why we have built an unrivalled team covering diverse disciplines from geophysics to atmospheric science, economy and climate-policy specialists.
Our partnership with the University of Cambridge Centre for Risk Studies also means that we are able to draw on world-class science and expertise, so you can be confident the analytics that underpin your business strategy are credible, rigorous and ready to stand up to scrutiny.
We know that every company is on their own sustainability journey which is why we always meet our clients wherever they are. In addition to our platform, we offer a range of flexible support services to address your needs and support your company to mitigate the risks and optimise the opportunities emerging from the low-carbon and nature-positive economy.
Advisory services
Our team of climate-and-nature specialists are on hand to deliver analytics to inform your key initiatives and processes. Whether that’s building a business case for your sustainability strategy, or carrying out an assessment of water or materials sourcing, or simply running our platform on your behalf, we have the team to support your sustainability progress. We want you to see us as part of your sustainability team.
Onboarding and product support
Our dedicated client implementation team executes a carefully-crafted onboarding plan to get you up and running on our platform. The end result of our onboarding programme is a fully customised platform setup, featuring your data and bespoke analytics, so you can start to deliver insights and value for your business, quickly.
Armed with several years of experience across multiple sectors, the team guides clients through filling data gaps, interpreting outputs and preparing for international reporting.
Once you get started on the platform, our technical assistance centre is on hand to answer your questions. Risilience clients receive access to a full documentation suite that enables deeper understanding of our platform and analytics.
Customer Success
Our team of Customer Success specialists will be your partner throughout your journey with Risilience. We can help you make more sophisticated use of our platform and continue to generate additional value and insight to achieve your sustainability business goals.
Risilience clients receive access to product roadmap alignment sessions and peer networking opportunities.
Risilience Academy
We understand that sustainability requires participation from the entire business. One of the challenges for sustainability leaders can be educating teams and the wider business. That’s why we have created the Risilience Academy – a self-service training portal for clients.
You will have access to a number of short courses on a range of useful topics, from physical and transition risk through to understanding our digital twin structure, and how you can use it to support your sustainability effort. The courses are free to share with your wider organisation.
Whether looking to educate finance teams, gain buy-in from senior management, or upskill the sustainability team on a key topic, we have a course for you.
